Customer Success Manager

Part-time (32 hours)
What
Customer Success Manager
Where
Amsterdam
When
Effective immediately
Questions

We are looking for a Customer Success Manager effective immediately:

 

Duxly, an innovative and fast-growing tech startup, is looking for an enthusiastic and driven Customer Success Manager to help our customers get the most out of our tools. The focus of this position is on managing the various projects and customer support.

In this role, you will be responsible for:

Implementation of our products

You supervise clients during the onboarding process and ensure that they successfully get started.

Giving training‍

You will organize and provide training to fully familiarize customers with our solutions.

Support‍

You will be the first point of contact for customers with questions or technical challenges and provide them with appropriate solutions.

Account Management‍

You maintain a good relationship with our customers and are focused on improving their user experience.

You:

You are a customer-focused tackler who likes to take the lead. Additionally:

  • Do you enjoy organizing and structuring.
  • Work results-oriented and know how to prioritize.
  • Are communicatively strong and listen carefully to customers' needs.
  • Do you take initiative and are curious about new technologies and solutions.
  •  

    Us:

  • A young, creative and energetic work environment in a growing tech startup.
  • Lots of freedom and space to shape your role and grow with the company.
  • Collaboration with a friendly and experienced team working mostly in the office.
  • Part-time employment with flexible hours.
  • A salary appropriate to your experience and skills.
  • Interested?

    Nice! Send your resume and motivation to jobs@duxly.nl and we'll get back to you soon.

    Do you have any questions about the position? If so, please feel free to contact Jori van den Bosch at jobs@duxly.nl or 06 45 180 164. Jori will be happy to tell you more about Duxly, the position and your future colleagues.

    Join Duxly and help us grow our customers together!

    Shall we have a call?
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